Settings
Five tabs that control where emails go, who gets Telegram messages, which integrations are connected, and what intake channels are active. Most of these you set once and never touch again.
The five tabs
Email routing: the most important toggle
When the platform was first set up, email routing was put into dev mode. That means every client email goes to a safe test inbox instead of the real client address. This is intentional: it stops you from accidentally emailing real clients while you are testing, demoing, or checking that the form works.
When you are ready to go live, you flip it to production mode. From that point, emails go to whatever address was entered in the form.
All client emails are redirected to your test inbox, regardless of what email address was entered. Safe for demos and testing.
Client emails go to the actual email address in the form. Use this when you are placing real workers with real clients.
How to flip from dev to production
- 1Open SettingsClick Settings in the sidebar.
- 2Go to the Email routing tabIt is the second tab across the top of the Settings page.
- 3Switch the mode to ProductionClick the toggle or select Production from the dropdown. The UI will show you the current mode clearly.
- 4ConfirmThe page saves the change immediately. No separate save button is needed.
- 5Test with a real placementSubmit one placement with a known address to confirm the email arrives. Check the Activity log to see the delivery status.
API keys and rotating them
The API keys tab shows you which integrations are connected. A green indicator means the key is configured and the connection is working. The actual key values are hidden for security.
If you ever need to rotate a key (because it was exposed, or because a service asked you to refresh it), that is an admin task: the key gets updated in the server configuration file and the platform restarts. You do not do this from the dashboard. Ask whoever manages the server.